Refund/Return Policy

Refund/Return Policy

At Shakara Hair, we are dedicated to ensuring your satisfaction and take pride in delivering a great experience. To maintain this standard, we have outlined our return and refund policy as follows:

  • Returns: We accept returns only if an error was made on our part. We cannot process returns for orders placed in error by the customer.

  • Exchanges: We do not offer exchanges once orders have been shipped.

  • Order Accuracy: We are not responsible for missed or incorrect orders due to errors in the provided shipping details. It is your responsibility to verify and track your shipping information once the order has been dispatched.

  • Product Representation: While online images may not always perfectly represent the product, we guarantee the quality of our items.

If you have any questions or need further assistance, please do not hesitate to contact us.